Game Support Representative with Italian and English

and Requirements

If you are passionate about gaming, join our Game Support team in the CX (Customer Experience) industry TELUS International Bulgaria - get the job you will enjoy!

A typical day:

• Assist our players with any issues they might experience or report via email and chat only

• Focus on the player and provide the ultimate player experience

• Listen to the voice of the players and communicate it further to the appropriate teams

• Work with our team to improve our processes

Sounds good, right?

If you have:

• Fluency in Italian and a good command of English

• Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset

• Player empathy and understanding a player’s perspective when tackling their issues.

• Understanding of Player Support

• Desire to help the players as best as possible and to contribute to the team’s success

We Offer:

• Fully paid training 

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, encourage fun and team-building initiatives!

Does it sound like the perfect job for you? Apply now!