Gaming Support Consultant with French and English

If you are passionate about gaming, this may be for you! 

Your typical day will consist of the following: 

• Taking the role of a player's advisor
• Helping out players with any issues arising and responding to gamers' inquiries via email and chat
• Identifying and helping with customers’ needs to achieve satisfaction
• Determining emerging issues provided by players and communicating them to the appropriate teams

What is expected from you:

• Being fluent in French and having a good command of English
• Having gaming experience (meaning you have played games recently and you can relate to a player’s concept, community, and mindset)
• Having empathy for players and understanding their perspective when helping to resolve issues
• Understanding of the concept of Player Support
• Motivation to help the players by doing your best and contributing to the success of the team

What is provided to you:

• Career development opportunities
• Possibility of remote work
• Attractive salary and fully paid training
• Additional health insurance & Transportation benefits
• Special Discounts and Offers (50+ benefits and services to choose from)
• Continuous assistance and learning
• Employee referral bonuses & Recognition programs

If you are interested in a job that provides growth and well-being, this may be a great fit for you! Apply now!